Agentic AI for business operations

AI Agents That Run Your Business Operations

Live across every workflow
1,248Actions today
99.1%No human needed
9Industries live

Makez agents capture what's happening across your business, understand what it means, decide what to do, and act - across finance, manufacturing, supply chain, retail and more - so your team steps in only when a real decision needs a person.

Trusted by teams who used to do this by hand
KongsbergSchneider ElectricRehabmart Orient ExchangeWillowMeadows Landscapes KongsbergSchneider ElectricRehabmart Orient ExchangeWillowMeadows Landscapes
A real Makez workflow, running right now
Invoice → paid in 1m 23s, no one touched it
Comes in as
Email attachment
Scanned invoice
ERP order record
Makez handles it
Reads & verifies the details
Matches it to the order
Flags anything unusual
Ends up as
Approved & posted in your ERP
Team notified, only if needed
Logged for the audit trail
1m 23sAverage time to finish
1,248Handled today, so far
99.1%Finished with no human needed
Product walkthrough

See Makez in action

The same screens your team would actually use - reconciling invoices, tracking every order, and keeping every agent's work visible in one place.

app.makez.ai/operations
Operations command centerLive
Active agents
0
Runs today
0
Success rate
0%
Invoice #4471 matched to PO-2291Completed
Order #8823 delay resolvedAutomated
KYC form flagged for reviewNeeds you
app.makez.ai/reconciliation
Reconciliation queue3-way match
INV-88213 · $12,480Matched
INV-88220 · $3,150Exception
INV-88231 · $980Matched
INV-88244 · $27,600Checking
app.makez.ai/workflows
Agent workflow board
To review
KYC · Acme Corp
PO mismatch #211
In progress
Catalog sync · 42 SKUs
Order #8891
Done
Blog draft published
Invoice #4471
Built around who does the work

One platform. Three teams that feel it immediately.

Makez isn't a tool you learn - it's a set of agents that slot into the job each team already does, and take the repetitive parts off their plate.

For Business Teams

Documents, catalogs, contacts and content - handled end-to-end, without anyone re-typing a thing.

Invoices & contracts read automatically
Product listings built from supplier sheets
Content published without extra headcount

For Operations

Orders, shipments and inventory watched in real time - and acted on, not just reported on.

Delays caught before customers notice
Exceptions routed to the right person
One view across every system of record

For Finance & Back Office

Every invoice, receipt and payment matched and closed out - without the month-end scramble.

2 & 3-way matching, automatically
Mismatches flagged the moment they happen
Clean audit trail, every time
Every agent, ready to deploy

If it's repetitive and rule-based, there's already an agent for it

Solid ground, in every industry

Three core offerings under every workflow above

Whichever industry or agent you start with, these three are ready from day one - independent, no separate tools to buy, license or stitch together.

Document Management Light

A built-in place for every file an agent touches - versioned, searchable and linked back to the record it belongs to.

Version history Full-text search

CRM Light

Contacts, accounts and interaction history built in, so agents like Contact and Insights have somewhere to write what they learn - no separate CRM license required to start.

Contacts & accounts Activity timeline

Intelligent Document Processing Core engine

The full-fledged engine behind the Document Agent - high-accuracy extraction, validation and routing for invoices, KYC forms, contracts and scans at production scale.

95%+ accuracy Any format
How Makez actually works

From a business event to a finished action

The same five steps happen under every agent - the only thing that changes is the workflow.

01

Capture

Every order, document, message and system event, from the tools you already run.

02

Understand

What just happened, in plain business terms - not raw data.

03

Decide

What should happen next, and why - with the reasoning laid out.

04

Act

Create, update, notify, approve, dispatch - the actual work, done.

05

Learn

Every outcome feeds back in, so the next decision is sharper.

Business impact, in numbers

0
Hours given back to each team, every quarter
0%
Extraction accuracy, so exceptions stay rare
0
Product listings kept accurate, automatically
0
Pieces of content published without new hires
0%
Of runs finish without anyone stepping in
Solutions by industry

Multiple end-to-end workflows, per industry

Pick an industry to see the hero workflow plus the other business problems Makez already solves there - each one a real chain of events from signal to finished outcome.

Hero workflow · Production-to-Resolution Agent

"What's going wrong on the floor - and what do we do about it?"

Makez connects your ERP, MES, WMS and machine data, so when something goes wrong, your team gets the cause and the fix - not just an alert.

Hero workflow
Machine alertLikely cause identifiedMaintenance work order createdResolved & tracked to close
Also handles: Quality investigation
Quality deviation detectedCorrelated with production dataRoot cause foundCorrective action initiated
Also handles: Procurement & receiving
Inventory shortage identifiedPO recommendedSupplier fulfillment trackedMaterial received & matched
Fewer surprise breakdowns
Faster root-cause answers
Less time spent firefighting
Hero workflow · Order-to-Cash Agent

Follow one order from quote to cash - automatically

Makez checks contract terms, pricing, credit, inventory and warehouse allocation for every order, and shows exactly where a transaction is stuck before it becomes a collections problem.

Hero workflow
Order placedCredit & inventory checkedAllocated & shippedInvoiced & collected
Also handles: Backorder management
Item out of stockSubstitute identifiedCustomer approval requestedOrder updated & fulfilled
Also handles: Invoice disputes
Dispute raisedTransaction history validatedCredit or debit memo issuedResolved & logged
Orders stop stalling silently
Faster cash collection
Fewer manual quote errors
Hero workflow · Order-to-Experience Agent

Not "sales are down" - the reason, and the fix

Instead of a dashboard telling you a SKU underperformed, Makez explains that it's out of stock at your busiest locations, that replenishment POs are delayed, and recommends reallocating inventory - then can execute it.

Hero workflow
Demand signal dropsRoot cause foundFix recommendedInventory reallocated
Also handles: Cart abandonment recovery
High-value cart abandonedCustomer intent assessedPersonalized recovery sentOrder recovered
Also handles: Returns processing
Return requestedItem inspectedRefund issuedStock updated
Fewer stockouts
Faster replenishment decisions
Higher conversion
Hero workflow · Supply Chain Control Tower Agent

What's at risk, why, and what to do about it

Makez continuously watches orders, inventory, suppliers, warehouses and carriers together, so a delay gets caught and resolved before your customer has to ask where their shipment is.

Hero workflow
Shipment delayedCause identifiedCustomer notifiedException resolved
Also handles: Carrier selection & booking
Shipment readyRates compared across carriersOptimal carrier selectedBooking confirmed
Also handles: Freight settlement
Proof of delivery receivedFreight invoice matched to contract rateApproved for paymentLogged & closed
Fewer surprise delays
Faster exception resolution
Happier customers
Hero workflow · Asset-to-Resolution Agent

From sensor anomaly to a closed work order

An anomaly is detected, its severity assessed against asset history, spare parts and technician availability are checked, and a work order is created and dispatched - with the fix verified automatically.

Hero workflow
Anomaly detectedSeverity assessedTechnician dispatchedRepair verified & closed
Also handles: Outage response
Outage detectedAffected area identifiedCrew dispatchedService restored
Also handles: Meter anomaly investigation
Unusual usage pattern flaggedCompared to historical baselineInvestigatedResolved or billed correctly
Less unplanned downtime
Faster restoration
Fewer wasted truck rolls
Hero workflow · Project Risk & Execution Agent

See the schedule risk before it becomes a delay

Makez reads contracts, schedules, RFIs, submittals and change orders together, and flags which combination of events is likely to push out your timeline - with a recovery plan attached.

Hero workflow
Change or RFI loggedSchedule impact checkedRisk flaggedRecovery plan proposed
Also handles: RFI response
RFI submittedRouted to engineeringResponse draftedDocumented & closed
Also handles: Material shortage impact
Shortage identifiedSupplier & delivery checkedSchedule impact calculatedMitigation proposed
Fewer schedule surprises
Faster RFI turnaround
Cleaner change-order trail
Hero workflow · Field Service Agent

One call in, one closed ticket out

A customer reports a broken unit. Makez checks their warranty and service history, diagnoses the likely issue, checks parts and technician availability, schedules the visit, and closes the loop with an invoice.

Hero workflow
Service call loggedIssue diagnosedTechnician dispatchedJob closed & invoiced
Also handles: Warranty claims
Claim submittedCoverage verifiedRepair approvedCompleted & documented
Also handles: Emergency dispatch
Emergency call receivedPriority assessedNearest technician dispatchedResolved on site
Faster first-time fixes
Less scheduling back-and-forth
Fewer missed warranty claims
Hero workflow · Financial Operations Agent

Thousands of transactions, sorted without a spreadsheet

Makez ingests transactions, classifies and reconciles them, detects exceptions, gathers the supporting evidence, and routes only what actually needs a human decision.

Hero workflow
Transactions ingestedReconciledExceptions flaggedResolved & documented
Also handles: KYC verification
Application receivedDocuments verifiedExceptions flaggedApproved & onboarded
Also handles: Payment failure recovery
Payment failsCause investigatedRetry initiatedResolved & confirmed
Faster close
Fewer manual touches
Cleaner audit trail
Hero workflow · Claims-to-Settlement Agent

From first notice of loss to a closed, paid claim

Coverage is checked, documents are collected, fraud signals are reviewed, and a settlement is recommended and routed for approval - with every step logged for compliance.

Hero workflow
Claim reportedCoverage verifiedInvestigatedSettled & closed
Also handles: Policy renewal & pricing
Renewal window opensRisk reassessedPricing recommendedCustomer notified
Also handles: Broker submission intake
Submission receivedData extractedRisk assessedQuote generated
Faster claims resolution
More consistent decisions
Lower claims leakage
Customer stories

What teams say after switching to Makez

We stopped experimenting with AI and started seeing it show up in the numbers. Purchase orders were the first thing off our plate - now it's finance and back-office work too, each one paying for itself.

Hulet Smith
CEO, Rehabmart
Agents deployed5 across finance & ops
Started withPurchase order automation
Time to first resultUnder 8 weeks
Manual processingHours eliminated weekly
Video · 2 min watch

"Five agents in, and each one still pays for itself."

Hulet Smith
CEO · Rehabmart, Customer since 2024
Not a single product

Makez.ai is a platform for building your own network of AI agents

Agents don't work in silos - they connect to each other, hand off context, and complete workflows together across the business.

Not One Tool

A governed platform for building many purpose-built agents across the business, not one fixed application.

Interconnected

Agents share context and hand off work to each other, coordinating across workflows instead of running in isolated silos.

Secured & Governed

Every agent runs inside enterprise policy - access control, approvals, and full audit trails, by default.

Compounding Impact

As more agents connect across workflows, efficiency gains and cost reductions compound - fast-tracking growth.

Works with your existing ERP & CRM Full audit trail Role-based access Human approval controls
Questions we hear a lot

Frequently asked questions

Straight answers to what business teams actually ask before bringing in an AI agent.

How long before we see results?

Most teams have their first workflow live within a few weeks, using pre-built agents and integrations instead of starting from scratch. You'll see the impact - hours saved, fewer errors - well before a full rollout.

Will this replace people on my team?

No - it removes the repetitive parts of their job. Agents handle the reading, matching and routing; your team handles judgment calls, exceptions, and the relationships that actually need a person.

What happens if the AI gets something wrong?

Anything below your confidence threshold gets routed to a person automatically, and every action is logged so you can see exactly what happened and why. You set where human review is required.

Do you have a solution for my industry?

Makez runs hero workflows across nine industries today - manufacturing, distribution, retail, logistics, energy, construction, field services, financial services and insurance - each tuned to that industry's systems and terminology.

Do we need to change our existing systems?

No. Makez connects to the ERP, CRM and tools you already use - from data warehouses to internal systems - without requiring a rebuild or migration.

How is our data kept secure?

Every agent action is logged and auditable, access is role-based, and compliance is built into the platform from day one - not bolted on afterward. You control exactly where human sign-off is required.

Who sets up the agents - us or Makez?

Either. Most teams start with a pre-built agent and adjust it with our Workflow Copilot by describing the change in plain English - no engineering team required. For custom workflows, our team can build alongside yours.

What does it cost to get started?

Pricing scales with the work you automate, starting with a single workflow. Book a demo and we'll walk through what it looks like for your team specifically.

Ready to get your team's time back?

See a Makez agent handle one of your actual workflows in a live demo - no setup, no slides you don't need.

Let's talk

Tell us what you're trying to automate

No forms full of dropdowns. Just tell us the problem - we'll come back with exactly how Makez would solve it.

Reply within one business day
A real workflow demo, not a generic slide deck
No obligation, no credit card
A real person reads every message, not a ticket queue
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