Get a demo Start free
Customer Story · Finance Operations Automation

How Ardex Endura automated SAP payment reconciliation and invoice matching with Makez.ai

Ardex Endura's accounts team used to compare every SAP payment proposal against the matching invoice and master data by hand. Makez.ai's agent layer now runs that comparison automatically and surfaces only what needs a human decision, while every approval still belongs to a person.

Industry: Building Materials Manufacturing ERP: SAP Human-in-the-loop approvals
m Finance workspace
Live
55
Invoices in cycle
₹13.4L
Net payable
95%
First-pass match
3
Flagged today
Reconciliation volume, last 7 cycles
Status mix
87%
Cleared 87% Review 9% Pending 4%
Active proposals
VP-08•• · Packaging & Label Co.Cleared
VP-08•• · Industrial Chemicals SupplyCleared
VP-08•• · Logistics & Freight PartnerReview
VP-08•• · Raw Material Vendor GroupCleared
250–300
Invoices reconciled per day at peak
95%+
Fields reconciled on first pass
30–45 min
Manual effort per payment, before
100%
Payments still human-approved
Case study snapshot

Why a building-materials manufacturer needed AP automation

Ardex Endura supplies tile adhesives, waterproofing and flooring systems to builders across India. Its accounts payable desk sits downstream of a busy procure-to-pay cycle: raw-material, packaging and logistics vendors all invoice against SAP purchase orders, and every invoice had to be checked by hand against a payment proposal before money moved - roughly 30–45 minutes per payment across 250–300 invoices in a cycle.

The brief was narrow and concrete: automate the comparison of SAP proposals against invoices and master data, cut that manual effort, give the accounts team an exception-based queue instead of a full manual pass, and build genuine invoice approval workflow automation and vendor invoice reconciliation that covers bulk and invoice-by-invoice approval across CD, MSME, vendor and transport payments - without removing a single human decision.

Primary input
SAP payment proposal
Document input
Vendor invoice
Validation layer
Vendor master data
Output
Approved payment data
Before and after

What actually changed, step by step

Step Before automation After Makez.ai
Finding the invoice Manually located and matched to a proposal by proposal number Fetched automatically
Field comparison Amount, GST, TDS and cash discount checked line by line Computed and compared instantly
Exceptions Found only after a full manual pass Surfaced immediately, by field
Approval One invoice at a time Bulk or individual, same screen
Reporting Rebuilt manually for audit or review Exported on demand, same data
How the data flows

From SAP to a payment, in one continuous path

Every reconciliation follows the same three-phase architecture: documents are captured out of SAP, fields are reconciled against invoice, credit note and tax data, and only approved, payment-ready data is released downstream. It is the same architecture behind Makez.ai's reconciliation agent platform, applied here to Ardex Endura's specific mix of CD, MSME, vendor and transport payments.

Capture
Reconcile
Release
SAP ERP
Source system of record
Payment proposal
Generated for the cycle
Vendor invoice
Fetched automatically
Credit notes
Matched when present
TDS / GST compute
Tax fields calculated
Exception review
Only mismatches surface
Approval
Human sign-off, every time
Payment submission
Clean data handed downstream
See it in action

The same six screens the accounts team uses

This is the actual product flow, walked through tab by tab - proposal, AI verification, exception review, approval, export and the final payment-ready state. It mirrors the logic documented in Makez.ai's accounts payable automation guide, with the same reconciliation engine running in reverse for accounts receivable reconciliation on the collections side. Every identifier shown below is masked; no real Ardex Endura or vendor data appears on screen.

m makez.ai
Live workflow
73
Invoices, 6 proposals
₹17.2L
Net payable
94%
First-pass match
5
Flagged for review
Pass Warn No file Period: current reconciliation cycle
Proposal Vendor Company code Invoices Payable 7-cycle trend Status
VP-08•• Packaging & Label Co. Co. 06•• 18 ₹4.12L
Cleared
VP-08•• Industrial Chemicals Supply Co. 06•• 9 ₹1.87L
Cleared
VP-08•• Logistics & Freight Partner Co. 04•• 6 ₹0.94L
Needs review
VP-08•• Raw Material Vendor Group Co. 06•• 22 ₹6.48L
Cleared
VP-08•• Transport & Fleet Services Co. 04•• 7 ₹1.10L
Cleared
VP-08•• Fabrication & Tooling Co. Co. 06•• 11 ₹2.65L
Needs review
Proposal VP-08•• Approval ref Pending Invoices 1 Net payable ₹41,180
97%
Match confidence: 97%
Every proposal, invoice and master-data field reconciles within tolerance except the TDS rounding difference flagged below.
SAP doc no. Invoice no. Basic value GST Gross value Extracted TDS Net value Bank account IFSC GSTIN Result
51••••036• 36••••••91EX 35,420.00 6,375.60 41,796.00 616.00 (2%) 41,180.00 XXXXXX0083 ICIC0•••• 18AAAC••••C1ZS Match

All account, IFSC, GSTIN and document-number values shown are masked. No actual Ardex Endura or vendor data appears on screen.

All (5) GST / TDS (1) Cash discount (1) Advance / debit note (0)
3
Cleared automatically
2
Routed to reviewer
Invoice Vendor Proposal value Computed value Flagged field Result
INV-774•• Packaging & Label Co. 41,180.00 41,180.00 — Match
INV-774•• Industrial Chemicals Supply 18,760.00 18,920.00 GST rate Review
INV-774•• Raw Material Vendor Group 64,850.00 64,850.00 — Match
INV-774•• Logistics & Freight Partner 9,430.00 9,180.00 Cash discount Review
INV-774•• Transport & Fleet Services 15,220.00 15,220.00 — Match
Cycle approval progress71 / 73 cleared

Bulk approval

Invoice Net value Status
INV-774•• 41,180.00 Cleared
INV-774•• 64,850.00 Cleared
INV-774•• 15,220.00 Cleared
Approve (3) invoices

Individual review

Invoice Flag Action
INV-774•• GST mismatch Open
INV-774•• Cash discount diff. Open
Reject & return to AP

Export reconciliation report

Proposal VP-08•• · 18 invoices · current cycle

Export to Excel
Summary Invoice detail Exceptions Payment file
Invoice no. Vendor Gross value TDS Net value Bank account
36••••••91EX Packaging & Label Co. 41,796.00 616.00 41,180.00 XXXXXX0083
36••••••92EX Packaging & Label Co. 12,340.00 182.00 12,158.00 XXXXXX0083
36••••••93EX Packaging & Label Co. 8,970.00 132.00 8,838.00 XXXXXX0083
36••••••94EX Raw Material Vendor Group 64,850.00 953.00 63,897.00 XXXXXX0047
100%
Cycle complete: 73 / 73 invoices reconciled
All approved invoices now carry exactly the fields payment processing needs.
73
Invoices approved
₹17.2L
Total released
4
Payment types used
~38 hrs
Manual effort avoided
Invoice no. Amount Payment type Status
36••••••91EX 41,796.00 Vendor Payment Approved
36••••••92EX 12,340.00 CD Payment Approved
36••••••93EX 8,970.00 MSME Payment Approved
36••••••94EX 64,850.00 Transport Payment Approved

Every proposal in the cycle, vendor, company code and payable total at a glance, with a 7-cycle volume trend.

What gets checked, and what stays controlled

Six fields validated, every action logged

Invoice amount, GST, TDS, cash discount, adjustments, advance payments and debit notes are checked on every invoice - the exact fields most prone to human oversight at volume. Around that, access is role-based, every reconciliation run and approval is written to an audit trail, and proposal and invoice data is encrypted at rest and in transit, so the automated reconciliation software is something an audit team can sign off on, not just a faster spreadsheet.

VALIDATION

Amount, GST & TDS

Verified against the proposal and the calculated payment value.

SPECIAL CASES

Advances & debit notes

Handled as defined cases, not exceptions that stall the queue.

GOVERNANCE

Audit trail & encryption

Every approval logged; data encrypted at rest and in transit.

Results

What changed for the accounts team

THROUGHPUT & ACCURACY

250–300 invoices / day at 95%+ first-pass accuracy

High-volume cycles run through one centralized, consistently-validated workflow.

HUMAN-IN-THE-LOOP

Every approval still made by a person

Bulk or individual, nothing is paid without a reviewer's sign-off.

EFFORT RECLAIMED

30–45 minutes per payment

That manual comparison time is largely off the team's plate.

FASTER PAYOUTS

Cleared data moves faster to disbursement

Structured, validated payment data shortens the path to payment.

"The comparison work used to be the job. Now the job is deciding what to do about the handful of invoices that actually need a decision - everything else is already checked by the time it reaches us."

Finance Operations Lead, Ardex Endura
In their own words

Video testimonial

Coming soon

Ardex Endura's finance team on reconciliation automation

A short video walkthrough with the Ardex Endura finance team will be added here once filming is complete.

Where this fits in the broader platform

Reconciliation is one agent in a wider layer

What is documented above is Makez.ai's accounts payable reconciliation agent, configured for Ardex Endura's SAP environment. The same agent layer runs accounts receivable reconciliation on collections and extends into customer support elsewhere in the business. Upstream, manufacturers like Ardex Endura typically run quote and proposal automation and order tracking and management, with PO and invoice automation, intelligent document processing and KYC verification keeping vendor data consistent across the business. The same agent platform also runs a lightweight CRM, lead qualification, product content management, complex design document processing and dynamic pricing for sales, engineering and commercial teams on the same reconciliation and automation platform.

Industry context
AP teams are moving from OCR to AI-led reconciliation

Analyst coverage of finance automation points to the same shift this case study reflects: accounts payable moving past simple OCR capture toward AI that reconciles, flags exceptions and prepares payment data, with a human checkpoint retained for judgment calls.

Read: Intelligent document processing vs OCR →
Frequently asked questions

Questions this case study answers

Does Makez.ai support SAP invoice automation and SAP accounts payable automation?

Yes. The Ardex Endura workflow runs on top of SAP, reading the SAP payment proposal directly and reconciling it against the vendor invoice and master data, so SAP invoice automation and SAP accounts payable automation happen inside the process the finance team already uses, rather than in a separate system.

How does the invoice reconciliation software decide what counts as a match?

The invoice matching software compares proposal, invoice and master-data fields, including invoice amount, GST, TDS, cash discount, adjustments, advance payments and debit notes. When every relevant field reconciles, the invoice is marked cleared. When a value disagrees, it is routed to the accounts team as an exception rather than silently approved.

Is this automated invoice matching fully automatic, or does a person still approve payments?

Human approval stays in the loop by design. The automated invoice matching and automated reconciliation software handle the comparison work; people still review exceptions and give the final approval, individually or in bulk, before any payment is released.

What does the invoice exception management software do with mismatched invoices?

Instead of forcing the accounts team to re-check every invoice line by line, the invoice exception management software highlights only the fields that disagree and routes those invoices into a review queue. Everything that already reconciles moves straight toward approval.

What data comes out of the reconciliation for downstream payment processing?

Once validation clears, the workflow extracts the fields payment processing actually needs - invoice number, amount, GST and TDS - along with a detailed Excel export, so results can be checked or filed outside the application as part of the broader financial reconciliation software record.

From reconciliation to payment

Turn repetitive invoice checking into a controlled, auditable workflow

Automate the first pass, make exceptions visible, keep human approval in the loop, and hand validated payment data to downstream processing - on SAP or whatever ERP your team already runs on.