Makez.AI

Frequently Asked Questions

What is Intelligent Document Processing (IDP)?

Intelligent Document Processing (IDP) is the automated approach to classifying and extracting data from business documents by leveraging multiple artificial intelligence (AI) and machine learning (ML) technologies. This enables seamless end-to-end process automation, improving efficiency and accuracy.

What’s the difference between OCR and IDP?

Optical Character Recognition (OCR) is one of the aspects of IDP. While OCR identifies and converts printed or handwritten text into digital form, IDP encompasses a more sophisticated process. IDP extracts, classifies, validates, and integrates data into business workflows seamlessly, delivering superior accuracy and efficiency compared to OCR alone. IDP automation and scalability capabilities also make it ideal for managing large volumes of documents across various industries, significantly advancing operational performance and efficient data management.

Can IDP classify documents?

Yes, including Makez.ai IDP tools, all the IDP tools can classify the documents.

What types of documents can Makez.ai IDP tool process?

We support the below types of documents –

  • Invoices
  • Purchase orders
  • Contracts
  • Emails
  • Forms
  • Medical records
  • Financial statements
How accurate is IDP for data extraction?

The accuracy depends on the tool’s training, algorithms, and the quality of the input documents. Advanced IDP tools can achieve 90–99% accuracy, especially when combined with human-in-the-loop (HITL) verification.

How secure is the data processed by our IDP tool?

Makez.ai IDP tool provides state of the art security standards with –

  • End-to-end encryption at Transit and at Database level.
  • Compliance with regulations like GDPR, HIPAA, and SOC 2.
  • Secure cloud storage or on-premise deployment options.
Can the solution integrate with existing systems?

Yes, most IDP tools are designed to integrate seamlessly with enterprise systems like ERP, CRM, and RPA platforms via APIs or pre-built connectors. We provide the API’s and workflows to make integration seamless

How does the tool ensure continuous improvement?
  • Feedback Loops: Incorporate corrections from users into training.
  • Active Learning: Identifies and prioritizes ambiguous cases for labeling.
  • Performance Monitoring: Tracks accuracy and throughput metrics.
What formats can extracted data be exported to?
  • CSV, JSON, or XML for structured data.
  • Direct integration with databases.
  • API endpoints for real-time use
Can the tool process handwritten documents?

Yes, our extraction engine does support the handwritten documents scanning and the extraction

Does the tool support multilingual document processing?
Yes, we do support multiple languages, please reach us for more details.